Stop Writing Emails.
Let AI Handle Customer Service
The AI-powered helpdesk that turns every conversation into an opportunity. Respond faster, sell more, stress less.
Built for merchants
who want to win
Every feature designed to save you time and make customers happy. No bloat, just what works.
AI Drafts
Instant response drafts using your store data and brand voice. Review, edit, send.
Unified Inbox
Email, Instagram, chat — every conversation in one clean dashboard.
Shopify Actions
Process refunds, edit orders, track shipments without switching tabs.
Smart Labels
AI auto-categorizes tickets. Know what needs attention at a glance.
Team Sync
Internal notes, @mentions, ticket assignments. Everyone on the same page.
Mood Detection
Sentiment analysis shows customer mood. Prioritize before things escalate.
Features that set us apart
Voria | Gorgias | Zendesk |
|---|
AI-Native Auto-Drafting Instant response drafts using your store data and brand voice | |||
One-Click Shopify Actions Process refunds, edit orders, track shipments without switching tabs | |||
Real-Time Store Data Access customer order history and product info directly in conversations | |||
AI Sentiment Analysis Automatically detect customer mood and prioritize urgent tickets | |||
Auto-Labeling AI automatically categorizes tickets for better organization | |||
Multi-Channel Inbox Email, Instagram, chat — every conversation in one dashboard | |||
Setup Time Get started in minutes, not days | 2 min | Days | Hours |
Choose your plan
7-day free trial. Cancel anytime.
Free
Starter
Pro
Enterprise
Frequently Asked Questions
Got questions? We've got answers.
What is Voria?
Voria is an AI-native helpdesk built specifically for modern e-commerce. It helps you manage customer support across multiple channels like Shopify, Gmail, and Instagram, all from one centralized inbox. With AI-powered draft generation and one-click actions, you can reduce response times by 80% without increasing your team's workload.
How does the AI draft generation work?
Voria uses advanced AI to analyze customer messages, your store data, and order history to instantly generate professional, accurate response drafts. The AI understands context and can suggest appropriate solutions based on your business rules and customer information.
What platforms does Voria integrate with?
Voria integrates with Shopify for order management, Gmail for email support, Instagram for social media messages, and more. All your customer conversations are centralized in one inbox, making it easy to manage support across all channels.
Can I try Voria for free?
Yes! You can start your free trial and get set up in just 2 minutes. No credit card required. Connect with Google to get started immediately.
How secure is my customer data?
Security is our top priority. All data is encrypted in transit and at rest. We follow industry best practices and comply with data protection regulations to keep your customer information safe.
Can I customize the AI responses?
Yes! Voria allows you to create custom guidance rules and response templates that the AI uses when generating drafts. You can set up specific instructions for different scenarios, ensuring the AI matches your brand voice and business policies.
How does Voria handle order management?
Voria integrates directly with Shopify to pull order information automatically. When a customer asks about their order, you can view order details, edit orders, issue refunds, and track shipments directly from the conversation interface without leaving the inbox.
Ready to transform your support?
Join 500+ Shopify stores already using Voria.