Reply to every customer
in minutes, not hours

Yes. The free plan includes up to 100 conversations per month, unlimited team seats, macros, labels, and full Shopify integration. No credit card needed to get started.

A conversation is one support thread with a customer. Multiple back-and-forth emails in the same thread still count as one conversation — only a new topic from the same customer opens a new one.

You connect your Shopify store from Settings in about a minute. After that, every conversation automatically pulls up the matching customer — their orders, spend, refunds, and history — right in the sidebar. No manual lookups needed.

Macros are saved reply templates. Write your most common responses once — shipping updates, return policies, order changes — and anyone on your team can insert them with one click. They're always editable before sending.

Unlimited on both plans. You can add agents, managers, and admins without any per-seat fees.

Yes. Cancel anytime and you'll keep access to all your conversation history on the free plan. No penalties, no complicated offboarding.

Most stores are live in under 5 minutes. Connect your Shopify store, point your support email to Voria, and you're ready to go. No engineers, no lengthy onboarding.