Built for Shopify MerchantsThe AI Agent that
saves time and money.
A helpdesk with an AI Agent built in — so you spend less time answering emails and more time growing your store.
Everything you need to run support.
One inbox for every channel, AI-drafted replies, and full Shopify context — out of the box.
AI writes the first draft on every ticket.
The AI Agent reads incoming messages, pulls live Shopify order data, and writes a reply in your brand voice — ready to review, edit, or send in one click.
Every support channel in one place.
Email, live chat, WhatsApp, Instagram, and Facebook — all in a single inbox. No more jumping between tabs or missing messages.
Keep your team in sync without extra back-and-forth.
Label conversations for instant triage, save your best replies as macros, and leave internal notes for your team — all without ever leaving the ticket.
See exactly where support is slipping.
Resolution rate, first response time, revenue tied to support — all in one view. Filter by agent, inbox, or label to catch what's falling through before it becomes a real problem.
Up and running in 5 minutes.
No engineers, no lengthy onboarding calls. Three steps and you're live.
Create your account
Sign up in seconds. No credit card required. Your workspace is ready the moment you confirm your email.
Connect Shopify & your inboxes
Link your Shopify store in one click. Then point your support email to Voria — takes about 2 minutes with any email provider.
Configure your AI Agent
Tell the AI your brand voice and rules. It starts drafting replies immediately — grounded in real order data from your store.
Simple pricing.
No per-seat fees. No hidden tiers.
Free
For getting started
Conversations
300
AI Drafts/mo
250
- Unlimited seats
- All features included
Basic
For small teams
Conversations
1,200
AI Drafts/mo
1,500
- Everything in Free
- $0.08 per extra conversation
- $0.02 per extra AI draft
Advanced
For growing brands
Conversations
4,000
AI Drafts/mo
5,000
- Everything in Basic
- $0.08 per extra conversation
- $0.02 per extra AI draft
Enterprise
Negotiated contract & pricing
Conversations
Negotiated
AI Drafts/mo
Negotiated
- Everything in Advanced
- Negotiated pricing & SLA
- Dedicated account manager
- Custom onboarding & integrations
Frequently asked questions
Everything you need to know before getting started.
Yes. The free plan includes up to 300 conversations per month, unlimited team seats, macros, labels, views, and full Shopify integration. No credit card needed.
Not at all. If you can use email, you can use Voria. Setup takes a few minutes — connect your Shopify store, point your support email to Voria, and you're live. No developers needed.
The AI Agent reads incoming tickets, checks your Shopify order data, and drafts a reply in your brand's voice — ready for your team to review, edit, or send in one click. It handles the first draft so your team can focus on the conversations that need a human touch.
Yes — Shopify is at the core of how Voria works. Connect your store in about a minute and every conversation will automatically show the matching customer's orders, lifetime spend, refund history, and more. Your team can also issue refunds, create discount codes, and edit orders directly from the conversation, without switching tabs.
Email, live chat, WhatsApp, Instagram, and Facebook — all in one inbox. Every message from every channel shows up in the same place so nothing slips through.
Unlimited on all plans. Add as many agents, managers, and admins as you need with different permission levels — no per-seat fees ever.
Yes. Cancel anytime from your subscription settings. No penalties, no complicated offboarding, and you keep access to your conversation history on the free plan.
Most stores are live in under 5 minutes. Connect Shopify, point your support email to Voria, and you're ready to go.