Stop Writing Emails.
Let AI Handle Customer Service
Spend less time on support and more time growing — with the backend infrastructure your store deserves.
Built for merchants
who want to win
Every feature designed to save you time and make customers happy. No bloat, just what works.
AI Drafts
Instant response drafts generated from your Shopify order history and conversation context. Review, edit, send.
Shopify Actions
Issue refunds, create discount codes, and edit orders directly from any conversation — no tab switching.
Customer Context
See full Shopify order history, contact details, and past conversations right alongside every ticket.
Team Collaboration
Assign conversations, leave internal notes your team sees, and control access with four role levels.
Macros
Save your best replies as reusable templates. Insert with one click and respond in seconds.
Labels & Reports
Tag conversations with color-coded labels and track team performance with built-in conversation and product reports.
Up and running in minutes
Connect your store
Install Voria from the Shopify App Store. Your orders, customers, and store data sync automatically — no manual setup.
Conversations land in your inbox
Customer emails arrive in your unified inbox. Each conversation shows full order history and contact details on the side.
Reply fast, take action
Use AI drafts, macros, or write your own reply. Issue refunds or create discount codes without ever leaving the conversation.
Choose your plan
7-day free trial. Cancel anytime.
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Frequently Asked Questions
Got questions? We've got answers.
What is Voria?
Voria is a customer support tool built for Shopify stores. It brings all your customer conversations into one inbox, shows you order context alongside each message, and lets you take action — like issuing refunds or creating discount codes — without leaving the dashboard.
Who is Voria for?
Shopify merchants who are handling customer support and want to do it faster and more organized. Whether you're a solo founder answering emails yourself or a small team with dedicated support agents, Voria is built for your workflow.
How is Voria different from a regular helpdesk?
Most helpdesks are generic — they don't know anything about your orders or customers. Voria pulls your Shopify data in, so every conversation shows the customer's order history, what they bought, and when. You also get AI-drafted replies and direct Shopify actions, all in one place.
Do I need a big team to use it?
No. Voria works just as well for a solo founder managing support alone as it does for a team. You can add agents later when you're ready — there's no minimum.
Is there a free trial?
Yes, all plans come with a 7-day free trial. You can explore everything and decide if it's right for you before getting charged. Cancel anytime.
Can I cancel anytime?
Yes. No contracts, no lock-in. You can cancel your subscription at any time from your settings.
Ready to transform your support?
7-day free trial. No credit card required.